Intragroup Conflict

Chapter 8 in Bolman and Deal focuses on group dynamics, specifically conflict and ways to manage it effectively. Conflict can take place between individuals, groups, and even large organizations. Depending on who and how many people the conflict occurs between, it is categorized as interpersonal, intragroup, intergroup, and interorganizational. Throughout my years at the University of Illinois I have been involved in several group projects in which the members of the group have not seen eye to eye. Because the disagreement occurs within a group it would fall in the intragroup category. However, it is best to look at this sort of conflict from an organizational stand point.

                Suppose a top level manager of an advertising company gets a proposal request from an up and coming sporting goods company to come up with a thrilling commercial to attract customers. The up and coming firm has generated a lot of revenue from football gear (their most notable line of clothing and shoes), however, they are looking to break into the market for basketball equipment. If you recall, The Under Armour Company made this same move a few years back, but for this example I will refer to the sporting goods company as FinishFirst.

                This is a very big opportunity for RGP Advertising Group seeing as it could lead to future business opportunities with a very lucrative firm. To insure success, the manager assigns two of the company’s most experienced and highest paid employees to head the assignment. When first meeting to discuss their options, it is clear that each leader wants to take that project in a different direction. They cannot agree on the specific criteria they would like to incorporate into the ad. This is known as task conflict. Since both employees are very successful and strongly believe their way is the best way to go, they haven’t made any progress. They are hard pressed for time and the manager can see the team’s conflict level is too high causing them to struggle to be productive.

                He decides that it is best to meet with them as soon as possible to discuss what problems they are having. Employee 1 wants to make a YouTube advertisement aimed towards children and Employee 2 wants to make a TV commercial geared towards teens and young adults. After talking to them, it is clear that he will have to force them to negotiate with one another to find a solution. The group takes place in integrative bargaining so they can find a clever and creative way to solve the problem while the manager acts as mediator. In order for integrative bargaining to be successful, individuals must participate in two conflict management strategies, collaboration and compromise. Collaboration is when both parties try to satisfy their goals by coming up with an approach that makes them better off. In order for this to do this they may have to be willing conduct a give and take exchange known as a compromise.

                In the end, the two employees decide that it would be best to make a YouTube advertisement geared towards teens and young adults. Segmenting your target market to teens and young adults makes sense because there is a larger demand for basketball shoes and apparel from that age group. Although commercials are the most viewed form of ads, an advertisement on YouTube is a close second because of its popularity. 

Team Production and Distribution of Wealth

In the article titled, How to Get the Rich to Share the Marbles, the author touches on a political issue of equity distribution by using psychology concept characterized as “Share-the-Spoils,” or sharing the wealth. Although this piece is a bit out dated, it addresses the cries from individuals, specifically the Democratic Party, in the United States who complains about rising economic inequality. The margin of wealth between the wealthy and the poor seems to be growing; many are calling for an increase in taxes for the rich, which is a sort of “Share-the-Spoils” mentality. However, the author, Jonathan Haidt, concludes that this is not the answer to the economy’s troubles. Haidt’s believes that they should, “focus less on distributive fairness — which is about whether everyone got what they deserved — and more onprocedural fairness—which is about whether honest, open and impartial procedures were used to decide who got what.

It is interesting to take a look at this from a professional football player’s perspective. Generally, the highest paid players on a team roster are their high powered offensive weapons, but let’s just say that the quarterback is the highest paid player on the team. In order for a quarterback to be successful, they have to have a well-functioning offensive line in front of them. Without a good offensive line, the quarterback has no time to throw the ball, they can’t score, and they can’t win. The players on the line sacrifice their bodies every week so their team can win and are given very little praise from fans and sponsors. The amount of money a lineman makes is solely based on how much money is in their contract. Depending on the team’s performance, this can lead to bonuses, such as contract extensions or a higher salary. This is an example of a gift exchange between the organization and a player.

As stated in the paragraph above, offensive lineman put their bodies on the line, and as a result are the most injure prone players on the field. Since they are doing the most work why don’t they push for the organization to give them a bigger piece of the pie? The answer is simply based on their understanding of their role on the team compared to the quarterback, as well as concerned with the overall team production. They understand that the quarterback brings in the most money for the organization based on ticket and jersey revenue, broadcasting rights, and sponsorships. As a result, a quarterback is guaranteed to sign a bigger contract for a longer period of time. Many big time QBs will not settle for a mediocre contract. As long as the quarterback has the tools for the team to be successful and put points on the board, then the terms of his contract were honest and open.

Although the distribution of equity within the United States economy and the distribution of wealth between professional football players is not necessarily the best comparison, I believe that it does relate to Jonathan Haidt’s conclusion in the article. Individuals should focus less on the distributive fairness; instead they should put their heads down and strive for success and look at the big picture. Taking money or specifically targeting wealthy individuals will not improve the economy. The wealthy individuals are what drive the economy, just as a quarterback is what guides his team to a win. The more wealthy individuals can pump into the economy the more it will improve, so there is no reason to divide up wealth between people.

Income Risk

This is a particularly interesting prompt to think about now that I am a senior at the University of Illinois. Throughout my career as a student, I have been asked where I see myself in five to ten years and the steps I will take to achieve my goals and aspirations. It being my last year of college, it’s a good time to look back at some of the decisions I have made, and how they’ve affected me. It’s easy for me to look back and say I could have done this or that differently, but generally I feel like I have made moves that have put me in a position to be successful. However, on the topic of income risk, the choices I made as an incoming college freshman may have increased it.

            Coming into as a freshman I was a declared Statistics and Computer Science major. When applying to U of I, I was torn between choosing a Stats and CS major or a major in Finance. I ultimately went with the CS major due to the increasing demand for this degree as our society becomes more and more technologically dependent. However, after completing a CS class I decided that the major was not for me. The business aspect of companies and organizations is what I am truly interested in, and my personality and attributes fit well with what is needed to be successful.

            As I came to find out, the College of Business is extremely competitive and challenging to transfer into. They require approximately a 3.8 GPA to be able to switch your major to business degree. Since my GPA was not high enough, I did not get accepted. Economics was my clear second choice seeing as it relates to the business world. The only issue I had with is was that it required you to take both Calculus 1 and Calculus 2. I am fairly strong in mathematics, but the university gears their calculus classes towards engineering, making them very challenging. I was confident I would do fine in Calc 1 but was worried that Calc 2 could hurt my GPA. I neglected to take them on campus on chose to complete them at the local community college by my house during the summer sessions. I would have liked to complete calc 1 on campus however, ECC requires their students to take both levels on their campus to receive credit.

            So each summer of my college career I took a class, in order: 4^th level of Spanish, Calculus 1, Calculus 2. In addition, I worked part time for a company called McKesson to make some money. However,  this ultimately hindered my chances of landing any internships that related specifically to the career I would like to pursue (Consulting, Commercial banking). This is because most internships, on top of being in Chicago, required their interns to work 40 hrs a week. It was just impossible for me to to work a full day, catch the train, and make it to  the community college at a reasonable time. It has been a struggle for me to secure an interview with several firms I have applied to without any strong resume builders. Unfortunately, this may lead to a long and stressful job search resulting in a salary that is lower than I desire/deserve.   

            As for debt, I know that I will have some student loans to pay off which were needed to be taken out so I could attend The U of I. I have been lucky enough to have two very loving and hard working parents that have helped me pay for a great deal of my tuition, lightening my load as I take my first steps into the real world. 

Illinibucks

The use of Illinibucks is an interesting concept that would have been utilized by a large portion of the student body. The allocation of each student’s illinibucks would depend on their personal preferences as. In my opinion the most popular uses for the Illinibucks would be for student housing, sporting events, and registration.

Assuming that the Illinibucks are gifted to students as soon as they are admitted to the University, there are a large number of students who would use them to get place in a specific dorm that they want. When I was accepted into the University of Illinois, a lot of people, including current and former students told me where the best place to live on campus was. Every person I talked to told me to live somewhere in the six pack and not to get stuck in the campus housing in Urbana known as PAR and FAR. I applied for the inkberry and was lucky enough to get it. I was slightly indifferent about what part of campus I lived in; however, a few of my friends had their hearts set on living in the six pack. One of them was placed in PAR. If he had the choice, he would have definitely used his bucks to move to the top priority for housing.

Although it is hard to believe that someone would use an opportunity like this on one of our lack luster sports programs, there are plenty of diehard Illini fans on this campus. The Illinibucks would not be able to count as US currency, but it would allow students to secure priority for certain games to buy tickets. This would most likely be utilized for games against top ranked opponents, homecoming, or father’s weekend. For situations like this, the University would need to bump up the price of the Illinibucks for each game to keep the amount of students using their bucks at a respectable level. There is a good chance that students would spend their Illinibucks to secure priority on tickets to a certain game and then end up not purchasing them. As a result, the University would lose potential revenue that could have been gained by selling the tickets to local fans. I would most likely spend my Illinibucks on sporting events, specifically on Illini Basketball tickets. I would pick one game out of the year, in which they are playing a highly ranked opponent, and spend them all on that.

The University would have to keep the registration system the same where the time frame for registering for classes is based on age and number of credits. However, Illinibucks could be spent to get you into a class that is perhaps full or are restricted because they specifically required for other majors. Because there can only be a certain amount of students registered for each class, this would mean that the person who registered the lasted would be kicked out. This however could have serious ramifications. Popular majors with specifically required courses, such as engineering, fill up very fast. Let’s say that there were two industrial engineers students, one a junior and the other a senior. Both need to take a course in order to graduate. The senior was not able to register for the class last semester, and luckily was able to get into it this year. The junior decides that he is going to take the class in order to make his course work lighter next year. He uses his Illinibucks to register for the course, kicking the senior out. The senior has already used some of his bucks and does not have enough to re-register for the class. As a result, he will need to pay for another semester so he can finish his requirement and graduate.